Short Course Listings
Short Course

Course Information
Course Title: Preparing your Lab for Unexpected Downtime: Disaster Planning for Your LIMS, CDS, and Supporting Infrastructure
Categories: 1 - Laboratory Information and Management
2 - Management/Professional Development
3 - Data Management
4 - Quality/Regulatory/Compliance
5 - Electronic Laboratory
Instructor(s): Anthony Lisi Course Number: 111
Affiliation: CSols Inc
Course Date: 03/10/2016 - Thursday Course Length: 1/2 Day Course
Start Time: 08:30 AM End Time: 12:30 PM
Fee: $300 ($400 after 2/12/16) Textbook Fee:

Course Description
Downtime contingencies should be discussed and planned for before a disaster happens. Unplanned or unexpected downtime can cause loss of revenue, loss of customers, and potentially a full lab closure. This course will discuss how to prepare for laboratory downtime caused by unexpected events like floods or expected downtimes like server upgrades. You will learn how to identify potential failure points from hard drive failures to software controlling lab instruments and your informatics’ capabilities or lack thereof to support redundant servers and databases, network and cloud vulnerabilities to physical placement of instruments in the lab. Remember, “There are known knowns…there are known unknowns…but there are also unknown unknowns” -Donald Rumsfeld.

Target Audience
This course will be beneficial for low to high volume production, commercial laboratories, retail or business to business laboratories, and/or laboratories that are sensitive to data loss. Operations managers, IT professionals, project managers, and anyone who is responsible for the day to day operations of a laboratory will find this course useful.

Course Outline
What can go wrong?
- What you know, you know, things that are common occurrences that you know will happen.
- What you know, you don’t know, items that you do not know will happen but you know could happen.
- What you don’t know, you don’t know, items outside of your control and knowledge and items that you might not think of.
How to determine the probability of the incidents and the risk?
- Do these things really affect businesses? Real world examples of how they did.
- Location and region
- Laboratory
- Lab Informatics
- Servers and Databases
- Backups
What do you need to do to plan to mitigate the risks?
- Documentation, Documentation, Documentation
How can you mitigate these risks?
- Practice makes perfect: Once a plan is in place you need to test that plan.
- Computer hardware and software redundancy, Identify and explain types of redundancy
- Database redundancy and distribution
- Power backups
- Backups
- Lab Method backups
- Informatics
How can you prioritize these issues?
- Probabilistic risk assessment
- Is it worth the effort, how much fault tolerance is acceptable
- What is it going to cost
- How will it affect current processes, will it require downtime for upgrades or improvements?
- Can remediate existing systems or do you need to replace them?
How can you execute these mitigation efforts?
- Risk Analysis
- Implementation
- Benefits of bringing in experts
How can you validate these efforts to make sure they work?
- Periodic testing and execution planning
- Documentation revisions from testing

Course Instructor's Biography
Anthony Lisi is an established Laboratory Informatics consultant at CSols, Inc., the premier Laboratory Informatics Consultancy in North America who has a history of successful projects. Tony has over 10 years experience and a proven track record of delivering results in laboratory and manufacturing environments. Projects include modernizing laboratory software, automating instrument data collection and analysis, disaster recovery planning execution, customized lab to lab interfaces and Electronic Medical Records Systems (EMR) to LIMS integrations for multiple laboratories.