Short Course Listings
Short Course

Course Information
Course Title: Understanding ISO/IEC 17025 Requirements
Categories: 1 - Quality/Regulatory/Compliance
Instructor(s): Robert Knake Course Number: 43
Affiliation: A2LA
Course Date: 03/09/2016 - Wednesday Course Length: 1 Day Course
Start Time: 08:30 AM End Time: 05:00 PM
Fee: $550 ($750 after 2/12/16) Textbook Fee:

Course Description
This full-day tutorial covers highlights of ISO/IEC 17025 requirements. This course is applicable for organizations that are currently accredited, are in the process of obtaining their ISO/IEC 17025 accreditation or for those who are interested in applying the ISO/IEC 17025 requirements in their facility. The course will cover the clauses of ISO/IEC 17025:2005 and what the standard requires for the following topics: Requirements for a quality manual; Document control; Contracts with customers; Purchasing quality-critical services and supplies; Handling complaints and non-conforming work; Corrective and preventive actions; Records maintenance; Internal auditing and management review processes; Personnel training and authorization; Test and calibration procedures; Equipment calibration and maintenance; Traceability to the SI; Sample preparation; Quality control; and Test and calibration reports.

Target Audience
This short course is for anyone who is interested in an introduction to and overview of the ISO/IEC 17025 standard and how it is applied in an audit setting.

Course Outline
The participant, using ISO/IEC 17025, will be able to:

-Identify those ISO/IEC 17025 requirements that requires a policy and a procedure
-Discuss the clauses of ISO/IEC 17025 for real life assessment scenarios
-Distinguish the requirements for a record from those of a document

Note: Copies of ISO/IEC 17025 will be provided for use during the course, however, they must be returned to the instructor. It is recommended that the participant bring their own copy of ISO/IEC 17025.

Course Instructor's Biography
Robert Knake is currently the Proficiency Testing Provider (PTP) Program Manager with the American Association for Laboratory Accreditation (A2LA), where he joined in October of 2007. His main responsibility is assisting clients through the process of obtaining and maintaining accreditation, as well as serving as deputy for the Reference Material Producer Program and staff contact for laboratories in the calibration field. He is also responsible for maintaining the association documentation related to the PTP program. He is also a staff trainer and conducts training internally of new staff and assessors as well as externally at public training events for A2LA and other organizations. Mr. Knake also serves as a Lead Quality System Assessor and performs oversights of new and current assessors. Mr. Knake has a B.S. degree in Industrial Management as well as an A.E. in Chemical Engineering Technology. Both degrees were obtained from Michigan Technological University located in Houghton, MI. Mr. Knake also serves on the Board of Directors of NCSL International as Operations Vice President of the Measurement Requirements and Analysis Committee. NCSL International is a non-profit organization “serving the world of measurement”. Previously he served NCSL International as Regional Coordinator and was responsible for organizing and facilitating local meetings and educational outreach events. Mr. Knake also represents A2LA on multiple NCSL International Committees and served on ASME Committee B89.3.7 which developed a standard for granite surface plates.