Short Course Listings
Short Course

Course Information
Course Title: Leadership at the Bench: Effective Communications for Technical Managers
Categories: 1 - Management/Professional Development
2 - Laboratory Information and Management
Instructor(s): Rick Parmely Course Number: 7
Affiliation: Polished and Professional
Course Date: 03/06/2017 - Monday Course Length: 1 Day Course
Start Time: 08:30 AM End Time: 05:00 PM
Fee: $575 ($775 after 2/18/17) Textbook Fee:

Course Description
This workshop will develop the importance of lab leadership to develop and grow bench workers: analysts, chemists, graduate and post-doctoral students. Lab directors and managers face a daily challenge of providing results while being conscious of the need to develop "rising stars" and raw talent in the laboratory. This workshop will develop techniques and present tips for having successful discussions, coaching sessions and mentoring, while providing practical communications techniques that make a manager's life easier when dealing with complex issues. Gender specific issues will be addressed in a segment on mentoring.

Target Audience
Leaders, managers, PI's and anyone responsible for leading and developing people in a technical field to achieve optimal results with limited resources while attaining high performance in teams of researchers and scientists.

Course Outline
Need for "Bench Strength" in Modern Labs
• Backup and redundancy - Knowing you and your staff
• Techniques to optimize bench strength
How can leadership at the bench be provided through delegation
• Who is an ideal candidate?
• How to effectively delegate
• Mentoring programs that work
Measurement and Reward
• How to assess success
• Rewards that work and those that fail
Equality in Mentoring and Leadership
• Case studies
• Effective mentoring of all genders
• Tips and techniques
How to "bench" someone
• What performance is not acceptable
• What performance is coachable

Course Instructor's Biography
After teaching undergraduate chemistry at West Point and Juniata College, Rick joined Restek in 1997 and, until recently, directed their technical education program. He taught chemistry and separation science theory through the Restek Learning Network (RLN), and coached other Restek instructors in public speaking. With 30-plus years of teaching experience, Rick has taught science and communications courses to widely diverse audiences, including NATO officials, technicians at the U.N. Pesticides Laboratory in Austria, and scientists at the University of Nairobi as well as flavor scientists in Shanghai, China. A background in lab management of undergraduates in gas storage and transport research has provided him significant insight into mentoring and managing multiple priorities in a high-paced environment.